Introduction
ARZ Al Najah Business Setup Services ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
Personal Information
We collect personal information that you voluntarily provide to us when you:
- Fill out contact forms on our website
- Request a consultation or quote
- Subscribe to our newsletter
- Engage our business setup services
- Communicate with us via email, phone, or WhatsApp
This may include: name, email address, phone number, business details, passport information (for visa processing), and other relevant business documentation.
Automatically Collected Information
When you visit our website, we automatically collect certain information about your device, including:
- IP address
- Browser type and version
- Pages visited and time spent
- Referring website
- Device information
How We Use Your Information
We use the information we collect for the following purposes:
- To provide and maintain our business setup services
- To process your business formation applications
- To communicate with you about our services
- To respond to your inquiries and support requests
- To send you updates, newsletters, and marketing materials (with your consent)
- To comply with legal obligations and UAE regulations
- To improve our website and services
- To detect and prevent fraud or security issues
Information Sharing and Disclosure
We may share your information with:
- Government Authorities: When required for business license processing, visa applications, and legal compliance
- Service Providers: Third-party vendors who assist us in providing our services (e.g., PRO services, document processors)
- Business Partners: Banks and financial institutions for corporate account opening assistance
- Legal Requirements: When required by law or to protect our legal rights
We do not sell or rent your personal information to third parties for marketing purposes.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Business documentation may be retained for up to 7 years in accordance with UAE regulations.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information (subject to legal obligations)
- Opt-out of marketing communications
- Lodge a complaint with relevant data protection authorities
To exercise these rights, please contact us at info@arzalnajah.com
Cookies and Tracking
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user preferences. You can control cookie settings through your browser preferences. Disabling cookies may affect website functionality.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
ARZ Al Najah Business Setup Services
Office No 806, 8th Floor, City Avenue Building
Port Saeed, Dubai – UAE
Phone: +971 52 314 9927
Email: info@arzalnajah.com